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Refund policy

If customer is not satisfied with our product, please return the merchandise (in new condition) within 14 days with all accessories in the original box to qualify for a refund. After 14 days refer to our product warranty policy. No refunds will be given to Kickstarter customers and any other purchases not made through our website. Please refer to our product warranty policy.

Warranty covers:
Azpen offers limited manufacturer warranty from defects in material and workmanship during the warranty period.

How long the warranty is effective
Azpen new products are warranted for one (1) year for parts and labor and 90 days for refurbished products.

Who the warranty protects:
This warranty is only valid for the first consumer purchaser.

Restocking Fee:
There is 15% restock fee applied to the returned product without any defective issues.